Privacy Policy

Truepower ("we", "our", or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information when you interact with our website, including:

Personal Information

You may voluntarily provide personal information when you:

• Submit a contact form
• Request a quote
• Apply for dealership or partnership
• Contact customer support
• Subscribe to updates or newsletters

This information may include:

• Full name
• Email address
• Phone number
• Company or business name
• Address or location
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Pages visited on our website
• Date and time of your visit
• Referring website

This information helps us improve website functionality and user experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• Responding to inquiries or quote requests
• Processing dealership or partnership applications
• Providing product information and support
• Improving website performance and usability
• Sending important updates related to products or services
• Maintaining website security and preventing misuse

We only collect information necessary to provide our services and improve customer experience.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. Cookies may be used to:

• Remember website preferences
• Understand user behavior and website usage
• Improve website performance
• Support analytics tools such as Google Analytics

Users can control or disable cookies through their browser settings. However, disabling cookies may affect certain website features.

4. Data Sharing and Disclosure

Truepower does not sell, trade, or rent personal information to third parties. We may share information only in the following situations:

• With trusted service providers assisting in website operation or customer support
• When required by law or regulatory authorities
• To protect the rights, safety, or property of Truepower, its users, or others

All third parties are required to maintain confidentiality and use information only for the intended purpose.

5. Data Security

We take appropriate security measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. These measures include:

• Secure server environments
• Restricted access to personal data
• Monitoring and maintaining website security

While we strive to protect user information, no internet transmission can be guaranteed to be completely secure.

6. Third-Party Links

Our website may contain links to external websites for additional information or services.

Truepower is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of external sites before sharing personal information.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal or regulatory obligations
• Resolve disputes and enforce agreements

Once the information is no longer required, it is securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, users may have the right to:

• Request access to their personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent for data usage

Requests regarding personal data can be made through the contact information provided below.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.

10. Updates to This Privacy Policy

Truepower may update this Privacy Policy periodically to reflect changes in legal requirements, services, or website practices.

Updated versions will be posted on this page with the revised date.

Users are encouraged to review this policy regularly.