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Frequently Asked Questions
How do I claim a warranty for my inverter?
To claim your warranty, simply register your product in our Help Centre portal with your invoice. You can also contact your nearest authorized dealer or service center listed in our Store Locator for immediate assistance.
What is the lifespan of Truepower Lithium batteries?
Our advanced lithium battery solutions are engineered for longevity, typically offering a lifespan of 10 to 15 years depending on usage cycles, which is significantly longer than traditional lead-acid batteries.
Can I upgrade my existing inverter to a solar hybrid?
Yes, many of our conventional inverters can be paired with retrofit solar charge controllers. However, for maximum efficiency, we recommend our dedicated Solar Hybrid series. Contact our sales team to evaluate your current setup.
How do I become an authorized dealer?
Click the 'Become a Dealer' button above or below to fill out our partnership form. Our regional sales manager will contact you within 48 hours to discuss requirements, margins, and the onboarding process.